International Shipping
Availability: We currently offer free international shipping to selected countries over 40 USD. If your country is not listed at checkout, please contact us for more information.
Rates and Delivery Times (Free Delivery):
- Europe: 7–10 Business Days
- USA: 7–10 Business Days
- UK: 7–10 Business Days
- Canada: 7–10 Business Days
- Australia: 7–10 Business Days
- Asia (Japan, Korea [Seoul/Gyeonggi], Singapore): 5–7 Business Days
Note: VAT is not included. Buyers are responsible for any applicable VAT or import duties.
Shipping Fee Required for:
- South Korea (Outer Regions):
- 5–7 business days
If the parcel is uncollected after a delivery attempt and remains at the post office, you will be notified. If reshipment is needed, an additional delivery fee will be charged to cover the cost of returning and reshipping the parcel. This must be paid before we dispatch the parcel again.
Please ensure your contact details are accurate and up to date for delivery notifications to avoid delays or delivery issues.
For assistance, contact serviceneedsquish@gmail.com
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email with a tracking number once your order ships. You can track your order through our carrier’s website:
👉 https://parcelsapp.com/en/tracking
Shipping Address Changes
If you need to change the shipping address for your order, contact us as soon as possible at . We will do our best to update the address before your order ships.
Delivery Issues
Lost or Stolen Packages:
Need Squish is not responsible for lost or stolen packages. If tracking shows your order as delivered but you have not received it, please contact the carrier directly.
Damaged Packages:
If your package arrives damaged, please email serviceneedsquish@gmail.com immediately with your order number and photos of the damaged item(s). We’ll work with you to resolve the issue.
Contact Us
If you have any questions about our shipping policy, please contact us at:
📧 serviceneedsquish@gmail.com
